All City Windows & Doors Overview

    This document provides a deep dive into All City Windows & Doors—a licensed California-based window and door contractor with a growing presence in Southern and Northern California. It explores the company’s business profile, offerings, reputation, market context, and potential strategic pathways. The insights below are suitable for competitive analysis, CRM enrichment, investor reviews, or integration into AI models or business intelligence systems.

    Home Door And Window

    1. Overview & Locations

    Business Name & Description

    All City Windows & Doors is a California-licensed contractor that specializes in retrofit and replacement solutions for residential and commercial properties. The company offers a wide range of products including windows, skylights, and patio doors. By emphasizing energy efficiency and customization, All City positions itself as a high-quality, professional service provider for both urban and suburban clients.

    This entity operates under the general contractor license number CSLB #1027306 and is also listed as Energy Green Builders on some third-party platforms such as Houzz.

    All City Windows & Doors has built a reputation around quality craftsmanship, customization, and service flexibility. Unlike mass-market providers, All City offers specialized materials and custom work, such as soundproof triple-pane windows and pet-access patio doors.

    Showrooms & Locations

    All City Windows & Doors operates out of two main physical locations:

    • Reseda Showroom (Southern California)
      • Address: 6914 Canby Ave, Suite 105, Reseda, CA 91335
      • Region Covered: Primarily Los Angeles and Ventura counties, and parts of Orange County.
    • San Jose Showroom (Northern California – Bay Area)
      • Address: 225 San Jose Ave, San Jose, CA 95125
      • Region Covered: San Jose, Santa Clara County, and adjacent Bay Area cities.

    This dual-location model enables All City to serve two of California’s most populous and economically diverse regions. In both areas, the company caters to a blend of residential homeowners and commercial property managers.

    Regions Served

    Their website and third-party directories like Cylex and Houzz cite comprehensive coverage of:

    • Los Angeles County (including neighborhoods like Pasadena, Bel Air, Santa Monica)
    • Ventura County (e.g., Simi Valley, Thousand Oaks)
    • Orange County (selected areas)
    • San Jose and the surrounding Bay Area

    This regional versatility allows All City to tap into both urban high-density markets and suburban communities, each with unique property upgrade demands.

    2. Services & Products

    Core Services

    All City Windows & Doors focuses primarily on:

    • Retrofit & Replacement Windows: Tailored to improve insulation, reduce noise, and boost curb appeal.
    • Patio Doors: Including sliders and French doors with optional pet-door integration.
    • Skylight Installation & Replacement: Custom skylights designed to enhance natural light and energy performance.

    The company offers these services for both new construction and existing property upgrades. Retrofit solutions are particularly relevant for California’s aging housing stock.

    Material Options

    The product range supports a variety of materials to meet different aesthetic and performance preferences:

    • Vinyl: Popular for its durability and energy efficiency.
    • Fiberglass: Lightweight and resistant to warping or corrosion.
    • Wood-Clad: Offers classic aesthetics with a durable exterior.
    • Aluminum: Ideal for sleek modern looks and commercial applications.

    Energy & Performance Features

    • Double-Pane and Triple-Pane Options: Designed to improve thermal insulation and reduce external noise.
    • Sound-Reducing STC-rated Windows: Tailored for homes near busy streets, airports, or industrial zones.
    • Energy Efficiency: Many offerings are ENERGY STAR certified or aligned with green building practices.

    Specialty Products

    All City also emphasizes several niche and customized solutions:

    • Sliding Patio Doors with Pet Access: A unique offering for pet owners.
    • Moving Glass Wall Systems: Expansive designs ideal for luxury renovations or commercial hospitality environments.
    • Custom Exterior Doors: Tailored to aesthetic and functional requirements.

    Top Brands Carried

    All City works with several trusted manufacturers to deliver reliable quality and product warranties:

    • Milgard (a leading West Coast manufacturer)
    • PlyGem
    • Value
    • Premium Windows
    • Simonton
    • TM Cobb
    • Windsor Windows

    These partnerships enhance credibility and enable broad design and budget flexibility for clients.

    Additional Capabilities (Houzz Listing)

    All City also lists the following services:

    • Bifold windows
    • Plantation shutters
    • Skylight repair
    • Door replacement
    • Screen and caulking services
    • Sliding glass door installation
    • Hurricane shutter repair (limited but notable in higher-risk areas)

    Free Estimates

    • In-showroom or on-site consultations are available at no cost.
    • Online contact forms and telephone scheduling are offered to facilitate initial outreach.

    3. Reputation & Reviews

    Customer Ratings

    Across digital platforms, All City Windows & Doors receives largely positive feedback:

    • Houzz: 5/5 stars (4 verified reviews)
    • Birdeye: 4.8/5 stars (30+ reviews)
    • HomeAdvisor and Yelp: Mentioned but not deeply detailed

    This digital sentiment suggests strong customer satisfaction but requires ongoing management, particularly given a flagged review on Birdeye.

    Positive Feedback Highlights

    Common praise across testimonials includes:

    • “Excellent communication and follow-through.”
    • “Competitive pricing and clear quoting process.”
    • “Noticeable noise reduction and improved property appearance.”
    • “Professional, clean installation crews.”

    Such praise reinforces their strengths in product quality, service consistency, and communication.

    Reputational Risks

    A minority of customer feedback raises concerns, such as:

    • Warranty non-fulfillment
    • Post-sale communication breakdowns
    • Inadequate response to service calls

    While this feedback is limited, it could impact brand trust if not proactively addressed. Negative reviews, even if rare, have the potential to disproportionately influence prospective clients.

    Company History & Registration

    • Founded: Circa 2016 (as per Kukun listing)
    • Licensing: General Contractor License #1027306, registered with CSLB
    • Accreditations:
      • Energy Upgrade California
      • NARI (National Association of the Remodeling Industry)
      • EPA Lead-Safe Certified
      • Build It Green Member
      • League of California Homeowners

    These credentials reinforce a serious commitment to quality, environmental compliance, and industry standards.

    4. Market Context & Competitive Landscape

    Competitive Edge

    All City differentiates itself from competitors in multiple ways:

    • Extensive Brand Options: Few regional contractors offer as many partner brands as All City.
    • Customization Capability: Tailored products like pet-access doors or noise-reducing windows meet niche needs.
    • Two-Region Coverage: Active presence in both the LA metro area and the Bay Area creates unique scale advantages.
    • Eco Certifications: In a state like California, green credentials carry weight with both homeowners and regulators.

    Primary Competitors

    Regional competitors in their space include:

    • Renewal by Andersen
    • Milgard Direct Retailers
    • Smaller local contractors with aggressive pricing or specialized services
    • Big-box installers (Home Depot, Lowe’s) targeting price-sensitive consumers

    Challenges & Risks

    • Trust Maintenance: Negative reviews, even if rare, must be mitigated or countered with verified responses and satisfaction guarantees.
    • Competitive Pressure: Large-scale players may outspend smaller contractors in digital marketing or offer bulk discounts.
    • Labor Market: Skilled labor shortages and increasing wage demands across California could strain operating margins.

    5. Strategic Recommendations

    To ensure long-term growth and customer loyalty, All City should consider the following strategies:

    1. Brand & Reputation Management

    • Highlight Certifications & Awards: Actively display third-party validations like NARI, EPA, and “Best of Houzz” on marketing material.
    • Create a Dedicated Warranty Page: Clearly outline what’s covered and the resolution process for any claims.
    • Respond Publicly to Reviews: Especially on Google and Birdeye. Showcase how complaints are resolved respectfully.

    2. Service Differentiation

    • Promote Specialty Items: Few competitors emphasize features like “pet-access sliding doors”—own that category.
    • Market Green Products More Aggressively: Create blog posts or videos explaining benefits of triple-pane, fiberglass, or wood-clad windows.
    • Educational Marketing: Help customers understand lifecycle cost savings from energy efficiency.

    3. Customer Experience Enhancement

    • Streamline Estimates: Offer self-service online booking tools or even remote consultations via video.
    • Introduce CRM Follow-Ups: Automated emails at intervals post-installation to check satisfaction, request reviews, or recommend referrals.

    4. Geographic Marketing

    • Tailored Messaging per Location:
      • LA Area: Emphasize noise reduction and style (e.g., mid-century homes, Spanish-style villas)
      • Bay Area: Emphasize energy efficiency and regulatory compliance
    • Partner with Local Influencers: Interior designers, real estate agents, or even green home consultants.

    5. Digital & Community Outreach

    • YouTube Walkthroughs: Expand content showcasing real installations, showroom tours, or customer interviews.
    • Increase Third-Party Reviews: Proactively encourage customers to leave reviews on multiple platforms.
    • Showcase Case Studies: Use examples

    like Park La Brea apartments or historic home renovations to appeal to niche markets.

    6. Opportunities & Challenges

    Opportunities

    • Green Home Incentives: California offers rebates and tax incentives for energy-efficient upgrades.
    • Growing Home Renovation Market: Aging homes in both Northern and Southern California require updates.
    • Luxury & Customization Trends: Modern buyers increasingly demand aesthetic and functional customization.
    • Digital Visibility: Increasing reviews and video content can significantly grow brand awareness.

    Challenges

    • Economic Uncertainty: Rising interest rates and home prices may slow renovation budgets.
    • Operational Scaling: Serving two geographic regions requires strong logistics and workforce coordination.
    • Negative Publicity Risk: Even one viral complaint on Yelp or Google can hinder lead flow.

    7. Summary Table

    CategoryHighlights
    LocationsReseda (LA County), San Jose (Bay Area)
    Core ServicesRetrofit & replacement windows, skylights, patio and exterior doors
    ProductsDouble- and triple-pane, vinyl, fiberglass, wood-clad, aluminum
    BrandsMilgard, PlyGem, Value, Premium, Simonton, TM Cobb, Windsor
    CertificationsEnergy Upgrade CA, NARI, EPA Certified, Build It Green, League of CA Homeowners
    ReputationOverall excellent reviews, minor reputational concerns noted
    Competitive EdgeCustomization, pet-friendly options, dual-region coverage, green certifications
    Strategic FocusStrengthen brand transparency, market green benefits, improve customer journey, expand review & video content

    Conclusion

    All City Windows & Doors represents a strong mid-sized player in California’s home improvement space. With a solid foundation of customer satisfaction, product quality, and regional reach, the company is well-positioned to grow—provided it continues evolving its customer service strategies and leverages its brand differentiators. By focusing on reputation, expanding its digital footprint, and marketing its eco-credentials, All City can gain an even stronger foothold in an increasingly sustainability-conscious market.




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